Privacy Policy

1. Introduction

Welcome to Reiki with Vicki! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and products. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

2.1. Personal Identifiers: This may include your name, email address, phone number, and postal address.

2.2. Payment Information: If you make payments for our services, we may collect payment card information or other financial details.

2.3. Health Information: We may collect information related to your health, such as medical history or specific details relevant to the provision of Reiki services. This information is collected with your explicit consent.

2.4. Website Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, and browsing behaviour.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Providing Services: To deliver Reiki services, respond to your enquiries, and schedule appointments.

3.2. Payment Processing: To process payments for services you request.

3.3. Communications: To send you updates, newsletters, and important service-related information.

3.4. Improvement and Personalisation: To analyse user preferences and behaviour, improve our services, and personalize your experience.

3.5. Legal and Safety: To comply with legal obligations and protect our rights and the safety of our clients and the public.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

4.1. Service Providers: We may use third-party service providers to assist us in delivering our services. These providers are bound by confidentiality and data protection agreements.

4.2. Legal Requirements: We may disclose your information when required by law or in response to a legal request.

5. Your Choices

You have certain rights regarding your personal information, including the right to:

5.1. Access: Request access to the personal information we hold about you.

5.2. Correction: Request corrections to your personal information.

5.3. Deletion: Request the deletion of your personal information, subject to legal requirements.

5.4. Withdraw Consent: Withdraw your consent where we rely on it for processing.

To exercise these rights or for any privacy-related enquiries, please contact us at [email protected].

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised policy will be posted on our website, and the date of the latest revision will be indicated.

By using our services, you consent to the terms outlined in this Privacy Policy.